{"id":87,"date":"2026-10-12T15:07:30","date_gmt":"2026-10-12T15:07:30","guid":{"rendered":"https:\/\/rajubhaikidukan.com\/phd\/faqs\/"},"modified":"2026-10-12T15:07:30","modified_gmt":"2026-10-12T15:07:30","slug":"faqs","status":"publish","type":"page","link":"https:\/\/rajubhaikidukan.com\/phd\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"87\" class=\"elementor elementor-87\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4828e28 e-con-full phd-sec e-no-lazyload e-flex e-con e-parent\" data-id=\"4828e28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75344d7 elementor-widget elementor-widget-phd-page-header\" data-id=\"75344d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"phd-page-header.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"phd page-hero ph-cream\">\n\t<div class=\"wrap ph-grid\">\n\t\t<div>\n\t\t\t<nav class=\"crumbs\" aria-label=\"Breadcrumb\">Home<\/nav>\t\t\t<span class=\"eyebrow\">Help<\/span>\t\t\t<h1 class=\"h2\">Frequently asked <em>questions<\/em><\/h1>\n\t\t\t<p class=\"ph-sub\">Everything about our products, orders, delivery and returns.<\/p>\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-92befa4 e-con-full phd-sec e-no-lazyload e-flex e-con e-parent\" data-id=\"92befa4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45d0160 elementor-widget elementor-widget-phd-faq\" data-id=\"45d0160\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"phd-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"phd blk faq-sec\">\n\t<div class=\"wrap faq-grid\">\n\t\t<div>\n\t\t\t<span class=\"eyebrow rv\">Products<\/span>\t\t\t<h2 class=\"h2 rv d1\" style=\"margin-top:16px\">About our <em>products<\/em><\/h2>\n\t\t\t\t\t\t<a href=\"https:\/\/wa.me\/910000000000?text=Hi%20PHD%2C%20I%20would%20like%20to%20place%20an%20order.\" class=\"btn btn-wa rv d3\" target=\"_blank\" rel=\"noopener\"><svg viewBox=\"0 0 24 24\" fill=\"currentColor\" aria-hidden=\"true\"><path d=\"M17.5 14.4c-.3-.1-1.8-.9-2-1-.3-.1-.5-.1-.7.1-.2.3-.8 1-.9 1.2-.2.2-.3.2-.6.1a8 8 0 0 1-2.4-1.5 9 9 0 0 1-1.6-2c-.2-.3 0-.5.1-.6l.4-.5.3-.5v-.5l-.9-2.2c-.2-.6-.5-.5-.7-.5h-.6c-.2 0-.5.1-.8.4-.3.3-1 1-1 2.5s1.1 2.9 1.2 3.1c.1.2 2.1 3.2 5.1 4.5 2.5 1 3 .8 3.5.7.6 0 1.8-.7 2-1.4.3-.7.3-1.3.2-1.4l-.6-.3ZM12 2a10 10 0 0 0-8.6 15.1L2 22l5-1.3A10 10 0 1 0 12 2Z\"\/><\/svg>Ask on WhatsApp<\/a>\n\t\t<\/div>\n\t\t<div class=\"faqs\">\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"faq rv\" open>\n\t\t\t\t\t<summary>What is the difference between cow and buffalo ghee?<span class=\"pm\" aria-hidden=\"true\"><\/span><\/summary>\n\t\t\t\t\t<div class=\"faq-a\"><p>Cow ghee is golden, lighter and has a nutty aroma \u2014 ideal for everyday cooking. Buffalo ghee is white, thicker and richer, and is preferred for sweets, halwa and frying.<\/p>\n<\/div>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"faq rv\">\n\t\t\t\t\t<summary>Why has my honey turned solid?<span class=\"pm\" aria-hidden=\"true\"><\/span><\/summary>\n\t\t\t\t\t<div class=\"faq-a\"><p>Pure honey naturally crystallises in cooler weather. Place the closed jar in a bowl of lukewarm water for a few minutes and it will turn runny again. Do not microwave.<\/p>\n<\/div>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"faq rv\">\n\t\t\t\t\t<summary>How long do pinni and panjiri stay fresh?<span class=\"pm\" aria-hidden=\"true\"><\/span><\/summary>\n\t\t\t\t\t<div class=\"faq-a\"><p>Stored in an airtight container away from moisture, they keep well for several weeks. The best-before date is printed on every pack.<\/p>\n<\/div>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"faq rv\">\n\t\t\t\t\t<summary>Are AKAAL attars alcohol-free?<span class=\"pm\" aria-hidden=\"true\"><\/span><\/summary>\n\t\t\t\t\t<div class=\"faq-a\"><p>Please check each product page for details, or message us on WhatsApp and we will confirm.<\/p>\n<\/div>\n\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is the difference between cow and buffalo ghee?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Cow ghee is golden, lighter and has a nutty aroma \\u2014 ideal for everyday cooking. Buffalo ghee is white, thicker and richer, and is preferred for sweets, halwa and frying.\"}},{\"@type\":\"Question\",\"name\":\"Why has my honey turned solid?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Pure honey naturally crystallises in cooler weather. Place the closed jar in a bowl of lukewarm water for a few minutes and it will turn runny again. Do not microwave.\"}},{\"@type\":\"Question\",\"name\":\"How long do pinni and panjiri stay fresh?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Stored in an airtight container away from moisture, they keep well for several weeks. The best-before date is printed on every pack.\"}},{\"@type\":\"Question\",\"name\":\"Are AKAAL attars alcohol-free?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Please check each product page for details, or message us on WhatsApp and we will confirm.\"}}]}<\/script><\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8fec47 e-con-full phd-sec e-no-lazyload e-flex e-con e-parent\" data-id=\"f8fec47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16ae0bb elementor-widget elementor-widget-phd-faq\" data-id=\"16ae0bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"phd-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"phd blk faq-sec\">\n\t<div class=\"wrap faq-grid\">\n\t\t<div>\n\t\t\t<span class=\"eyebrow rv\">Orders<\/span>\t\t\t<h2 class=\"h2 rv d1\" style=\"margin-top:16px\">Orders, delivery &amp; <em>returns<\/em><\/h2>\n\t\t\t<p class=\"faq-text rv d2\">Read the full Shipping and Returns policies in the footer.<\/p>\t\t\t<a href=\"https:\/\/wa.me\/910000000000?text=Hi%20PHD%2C%20I%20would%20like%20to%20place%20an%20order.\" class=\"btn btn-wa rv d3\" target=\"_blank\" rel=\"noopener\"><svg viewBox=\"0 0 24 24\" fill=\"currentColor\" aria-hidden=\"true\"><path d=\"M17.5 14.4c-.3-.1-1.8-.9-2-1-.3-.1-.5-.1-.7.1-.2.3-.8 1-.9 1.2-.2.2-.3.2-.6.1a8 8 0 0 1-2.4-1.5 9 9 0 0 1-1.6-2c-.2-.3 0-.5.1-.6l.4-.5.3-.5v-.5l-.9-2.2c-.2-.6-.5-.5-.7-.5h-.6c-.2 0-.5.1-.8.4-.3.3-1 1-1 2.5s1.1 2.9 1.2 3.1c.1.2 2.1 3.2 5.1 4.5 2.5 1 3 .8 3.5.7.6 0 1.8-.7 2-1.4.3-.7.3-1.3.2-1.4l-.6-.3ZM12 2a10 10 0 0 0-8.6 15.1L2 22l5-1.3A10 10 0 1 0 12 2Z\"\/><\/svg>Ask on WhatsApp<\/a>\n\t\t<\/div>\n\t\t<div class=\"faqs\">\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"faq rv\" open>\n\t\t\t\t\t<summary>How long does delivery take?<span class=\"pm\" aria-hidden=\"true\"><\/span><\/summary>\n\t\t\t\t\t<div class=\"faq-a\"><p>Orders are usually dispatched within 1\u20132 working days and delivered in 3\u20137 working days, depending on your pin code. You will receive a tracking link by SMS or email.<\/p>\n<\/div>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"faq rv\">\n\t\t\t\t\t<summary>Is there free delivery?<span class=\"pm\" aria-hidden=\"true\"><\/span><\/summary>\n\t\t\t\t\t<div class=\"faq-a\"><p>Yes \u2014 delivery is free on orders above the amount shown in the announcement bar. A small delivery charge applies below that.<\/p>\n<\/div>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"faq rv\">\n\t\t\t\t\t<summary>Can I return a food product?<span class=\"pm\" aria-hidden=\"true\"><\/span><\/summary>\n\t\t\t\t\t<div class=\"faq-a\"><p>For hygiene reasons, opened food products cannot be returned. If your order arrives damaged, leaking or incorrect, send us a photo within 48 hours of delivery and we will replace it or refund you.<\/p>\n<\/div>\n\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<details class=\"faq rv\">\n\t\t\t\t\t<summary>Can I change or cancel my order?<span class=\"pm\" aria-hidden=\"true\"><\/span><\/summary>\n\t\t\t\t\t<div class=\"faq-a\"><p>You can cancel or change an order before it is dispatched. Message us on WhatsApp or email with your order number.<\/p>\n<\/div>\n\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How long does delivery take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Orders are usually dispatched within 1\\u20132 working days and delivered in 3\\u20137 working days, depending on your pin code. You will receive a tracking link by SMS or email.\"}},{\"@type\":\"Question\",\"name\":\"Is there free delivery?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes \\u2014 delivery is free on orders above the amount shown in the announcement bar. A small delivery charge applies below that.\"}},{\"@type\":\"Question\",\"name\":\"Can I return a food product?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"For hygiene reasons, opened food products cannot be returned. If your order arrives damaged, leaking or incorrect, send us a photo within 48 hours of delivery and we will replace it or refund you.\"}},{\"@type\":\"Question\",\"name\":\"Can I change or cancel my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can cancel or change an order before it is dispatched. Message us on WhatsApp or email with your order number.\"}}]}<\/script><\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-88404c6 e-con-full phd-sec e-no-lazyload e-flex e-con e-parent\" data-id=\"88404c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-63f1d65 elementor-widget elementor-widget-phd-cta\" data-id=\"63f1d65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"phd-cta.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"phd blk cta-sec\">\n\t<div class=\"wrap\">\n\t\t<div class=\"cta cta-forest rv\">\n\t\t\t<div class=\"cta-copy\">\n\t\t\t\t<h2>Still have a <em>question?<\/em><\/h2>\n\t\t\t\t<p>Message us on WhatsApp \u2014 a real person from the PHD kitchen replies.<\/p>\t\t\t\t<div class=\"cta-btns\">\n\t\t\t\t\t<a class=\"btn btn-cream\" href=\"https:\/\/rajubhaikidukan.com\/phd\/contact-us\/\">Contact us<\/a>\t\t\t\t\t<a class=\"btn btn-line\" href=\"https:\/\/wa.me\/910000000000?text=Hi%20PHD%2C%20I%20would%20like%20to%20place%20an%20order.\" target=\"_blank\" rel=\"noopener\">Order on WhatsApp<\/a>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-87","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/rajubhaikidukan.com\/phd\/wp-json\/wp\/v2\/pages\/87","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rajubhaikidukan.com\/phd\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rajubhaikidukan.com\/phd\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rajubhaikidukan.com\/phd\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rajubhaikidukan.com\/phd\/wp-json\/wp\/v2\/comments?post=87"}],"version-history":[{"count":0,"href":"https:\/\/rajubhaikidukan.com\/phd\/wp-json\/wp\/v2\/pages\/87\/revisions"}],"wp:attachment":[{"href":"https:\/\/rajubhaikidukan.com\/phd\/wp-json\/wp\/v2\/media?parent=87"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}